Category Archives: the How

The detailed actions that need to be undertaken to make your PBC a success.

Supply Support Performance Measures – Part 1

Posted on Sat 14 Apr 2018 by Andrew Jacopino

“When we talk about ‘smart transportation,’ it is more than moving cargo from A to B. Digitization within transport and logistics means seamless service to our customers, visibility in the supply chain, and driving a more efficient business.” Soren Skou … Continue reading →

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Supportability Performance Measures

Posted on Sat 31 Mar 2018 by Andrew Jacopino

“If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.” Edwards Deming In earlier articles I … Continue reading →

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Revisiting Performance Based Contracts vs. Outcome Based Contracts vs. Relational Contracts

Posted on Sun 11 Mar 2018 by Andrew Jacopino

When a man’s suit fits, when the construction is beautiful, when the sewing and fabrics are there… in the end, you’ll look the best in it. John Varvatos, American Designer In a previous article (see Performance Based Contracting vs Outcomes … Continue reading →

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Choosing a Good KPI? (Part 1)

Posted on Sat 24 Feb 2018 by Andrew Jacopino

Not everything that can be counted counts, and not everything that counts can be counted. Albert Einstein One question we often get is what is a good performance measure? While you could simply Google “performance measure” (or more typically “KPI”) … Continue reading →

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Starting a Performance Based Contract (PBC) – Part 2

Posted on Sat 27 Jan 2018 by Andrew Jacopino

In the previous article (see Starting a PBC – Part 1) I looked at the need and benefits of using a transition period when starting a Performance Based Contract (PBC). In this article I will look at key considerations to … Continue reading →

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Starting a Performance Based Contract (PBC) – Part 1

Posted on Sat 13 Jan 2018 by Andrew Jacopino

One routine question when starting a Performance Based Contract (PBC) is whether to implement all aspects of a PBC on day 1 of the contract. Some people, especially buyers, advocate starting all aspects of the PBC immediately, especially the consequences … Continue reading →

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Performance Based Contracting (PBC) Book

Posted on Sat 30 Dec 2017 by Andrew Jacopino

With the imminent start of 2018 many of us are thinking about our New Years resolutions, including me. One of my resolutions is to have finished a Performance Based Contracting (PBC) book by 1st July 2018. Having already worked for … Continue reading →

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Reliability in Performance Based Contracts (PBCs) – Part 2

Posted on Sat 09 Dec 2017 by Andrew Jacopino

In the previous article (see Reliability in PBCs – Part 1) we defined how reliability of a system or service could be used in a Performance Based Contract (PBC) including defining whether we were measuring success or failure, and whether … Continue reading →

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Reliability in Performance Based Contracts (PBCs) – Part 1

Posted on Sat 02 Dec 2017 by Andrew Jacopino

“I can predict things. I can improve the uptime and the reliability. I can intervene and cause a better outcome before there’s a problem. ” Michael Dell In previous articles I described how to consider availability in Performance Based Contracts … Continue reading →

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Performance Based Contracting (PBC) Incentive Regime (Part 2)

Posted on Sat 23 Sep 2017 by Andrew Jacopino

In the previous article (see PBC Incentive Regime (Part 1)) I described the various benefits to both buyer and seller of having an incentive regime in a Performance Based Contract (PBC). In this article, let’s look at how to successfully … Continue reading →

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