Category Archives: Performance Measure

Category for all types of performance measures regardless of label (e.g. KPI)

Supply Support Performance Measures – Part 3

In the first article we looked at the various performance measures we can use for Supply Support in Performance Based Contracts including grouping them into 3 main types; demand satisfaction performance measures, inventory holding performance measures and customer wait time performance measures. … Continue reading

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Supply Support Performance Measures – Part 2

In the last article we looked at the various performance measures we can use for Supply Support in Performance Based Contracts including grouping them into 3 main types; demand satisfaction performance measures, inventory holding performance measures and customer wait time performance measures. … Continue reading

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Supply Support Performance Measures – Part 1

“When we talk about ‘smart transportation,’ it is more than moving cargo from A to B. Digitization within transport and logistics means seamless service to our customers, visibility in the supply chain, and driving a more efficient business.” Soren Skou … Continue reading

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Supportability Performance Measures

“If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.” Edwards Deming In earlier articles I … Continue reading

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Reliability in Performance Based Contracts (PBCs) – Part 2

In the previous article (see Reliability in PBCs – Part 1) we defined how reliability of a system or service could be used in a Performance Based Contract (PBC) including defining whether we were measuring success or failure, and whether … Continue reading

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Reliability in Performance Based Contracts (PBCs) – Part 1

“I can predict things. I can improve the uptime and the reliability. I can intervene and cause a better outcome before there’s a problem. ” Michael Dell In previous articles I described how to consider availability in Performance Based Contracts … Continue reading

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Achieving Balance

“Everything should be made as simple as possible, but not simpler.” Albert Einstein I recently saw a video by Eric Barker author of “Barking Up The Wrong Tree.” In this video Barker reveals, based on two researchers at Harvard (Nash … Continue reading

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