Forthcoming Posts

Firstly and most excitingly, in February 2020 I will be releasing my first “podcast”.  This is a 45-minute introduction to Performance Based Contracting providing time poor readers a quick and simple way of getting to know the topic and the key features.

From there, every two months I plan to release a new podcast looking in more depth at a particularly interesting topic within the field of Performance Based Contracting.

In addition to the podcast I will continue to release a number of articles on key topics.  Specifically, I intend to examine the following:

  1. Net Promoter Score performance measure
  2. Power-by-the-hour approaches
  3. Customer Experience (CX) approaches
  4. Applying the Information Pyramid to Performance Based Contracting
  5. Designing highly successful qualitative / subjective performance measures

Finally, during 2020 I also be releasing a number of PBC Case Studies and discuss journal articles that highlight certain aspects of setting up, starting and running a PBC regardless of whether you are a buyer or seller.

I hope you enjoy it the posts and find them useful and again if there are any important issues that you’d like me to discuss please don’t hesitate to leave me a message.

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