Category Archives: the How

The detailed actions that need to be undertaken to make your PBC a success.

Responding to a Performance Based Contract (PBC)

“See first, think later, then test. But always see first. Otherwise, you will only see what you were expecting. Most scientists forget that.” Douglas Adams One area not usually covered in the discussions of developing and operating better practice Performance … Continue reading

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How Many KPIs Should My Contract Have? – Part 2

In the previous article (see How Many KPIs Should My Contract Have? – Part 1) we examined the benefits and costs of using performance measures.  In this article we are going to examine how to balance the benefits versus the … Continue reading

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How Many KPIs Should My Contract Have? – Part 1

A colleague of mine sent me the following cartoon that made me laugh.  The very talented cartoonist Tom Fishburne sketches tongue-in-cheek how people tend to view key performance indicators (KPIs). As a Performance Based Contracting (PBC) practitioner I cannot remember … Continue reading

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Introducing the Power By The Hour Approach

In designing a Performance Management Framework (PMF) for a new Performance Based Contract (PBC) the team asked about using a “Power by the Hour”™ approach and asked my opinion.  Given the general similarity between Power by the Hour and PBC … Continue reading

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Corporate Social Responsibilities (CSR) or 1 + 1 = 3

At the 2020 World Economic Forum held between 20-23 January 2020 in the mountain town of Davos, governments, organisations (both for profit and not-for-profit) and individuals discussed how they can better deliver the United Nations Sustainable Development Goals (SDGs).  Central … Continue reading

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Supply Chain Performance Measures

“There is an immeasurable distance between late and too late.” Og Mandino While driving to work the other day I listened to a discussion on the longest time listeners had waited for a parcel to arrive.  One caller said they … Continue reading

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Inputs, Output and Outcomes – Part 2

In the previous article (see Inputs, Output and Outcomes – Part 1) I looked at the difference between inputs, outcome and outcomes from a Performance Based Contracting (PBC) perspective in order to highlight the benefits and pitfalls of this approach.  … Continue reading

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Inputs, Output and Outcomes – Part 1

Much has been said about outcomes recently.  Indeed, many buyers seek to use Performance Based Contracts (PBCs) to contract for outcomes, because they are attracted by the simplicity of using a PBC.  But this could be a costly mistake if … Continue reading

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The Mathematics of a Performance Based Contract (PBC) – Part 2

In the previous article (see The Mathematics of a Performance Based Contract (PBC) – Part 1) I described how a standard Australian Department of Defence Non-Linear PBC Payment Curve could be described by 2 equations for straights lines of the … Continue reading

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How to Successfully Manage a Performance Based Contract (PBC) – the Prequel

I get many questions from readers of the blog on how to successfully manage a Performance Based Contract (PBC) including what are the critical areas that they need to be aware of. While many of my posts including discussion points … Continue reading

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