Tag Archives: performance indicators

Supply Support Performance Measures – Part 1

“When we talk about ‘smart transportation,’ it is more than moving cargo from A to B. Digitization within transport and logistics means seamless service to our customers, visibility in the supply chain, and driving a more efficient business.” Soren Skou … Continue reading

Posted in Performance Measure, the How | Tagged , , , , , , , , , | Leave a comment

Supportability Performance Measures

“If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.” Edwards Deming In earlier articles I … Continue reading

Posted in Definition, Outcome, Performance Measure, the How | Tagged , , , , , , , , , | 1 Comment

Achieving Balance

“Everything should be made as simple as possible, but not simpler.” Albert Einstein I recently saw a video by Eric Barker author of “Barking Up The Wrong Tree.” In this video Barker reveals, based on two researchers at Harvard (Nash … Continue reading

Posted in Performance Measure, the What | Tagged , , , , , , , , | Leave a comment

Cost Performance Measures

Business, that’s easily defined – it’s other people’s money. Peter Drucker In addition to using the Basis of Payment as a method for shaping the cost behaviour of the seller it is also possible to use a “cost” performance measure … Continue reading

Posted in Performance Measure, the How | Tagged , , , , , , , , , | Leave a comment

Designing a Subjective Performance Measure (Part 2)

In the previous article (Designing Subjective Performance Measures (Part 1)) we defined the typical performance levels used in subjective performance measures. In this article we will look at how to set these performance levels by defining the scoring process. Defining … Continue reading

Posted in Performance Measure, the How | Tagged , , , , , , | 1 Comment

Designing a Subjective Performance Measure (Part 1)

Not everything that counts can be counted, and not everything that can be counted counts. Albert Einstein In an earlier series of articles we discussed how to set performance levels for Performance Based Contracts (PBCs) (see Setting the Performance Level Part … Continue reading

Posted in Performance Measure, the How | Tagged , , , , , , | 2 Comments

Measuring Training Performance

“Job training empowers people to realize their dreams and improve their lives.” Sylvia Mathews Burwell I recently came across an article in Harvard Business Review titled “A Better Metric for the Value of a Worker Training Program”. The article focuses on … Continue reading

Posted in Performance Measure, the How | Tagged , , , , , , | Leave a comment