Tag Archives: performance indicators

Supply Chain Performance Measures

Posted on Sat 14 Dec 2019 by Andrew Jacopino

“There is an immeasurable distance between late and too late.” Og Mandino While driving to work the other day I listened to a discussion on the longest time listeners had waited for a parcel to arrive. One caller said they … Continue reading →

Posted in Performance Measure, the How | Tagged Delivered In Full On Time, DIFOT, Dr Andrew Jacopino, Key Performance Indicator, KPI, PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, Performance Measure, supply chain | Leave a comment

Supply Support Performance Measures – Part 3

Posted on Sat 02 Jun 2018 by Andrew Jacopino

In the first article we looked at the various performance measures we can use for Supply Support in Performance Based Contracts including grouping them into 3 main types; demand satisfaction performance measures, inventory holding performance measures and customer wait time performance measures. … Continue reading →

Posted in Performance Measure, the How | Tagged Key Performance Indicator, KPI, PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, Performance Measure, performance measures, supply chain, supply support | Leave a comment

Supply Support Performance Measures – Part 1

Posted on Sat 14 Apr 2018 by Andrew Jacopino

“When we talk about ‘smart transportation,’ it is more than moving cargo from A to B. Digitization within transport and logistics means seamless service to our customers, visibility in the supply chain, and driving a more efficient business.” Soren Skou … Continue reading →

Supportability Performance Measures

Posted on Sat 31 Mar 2018 by Andrew Jacopino

“If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.” Edwards Deming In earlier articles I … Continue reading →

Posted in Definition, Outcome, Performance Measure, the How | Tagged Key Performance Indicator, KPI, PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, Performance Measure, performance measure hierarchy, performance measures | 1 Comment

Achieving Balance

Posted on Sat 19 Aug 2017 by Andrew Jacopino

“Everything should be made as simple as possible, but not simpler.” Albert Einstein I recently saw a video by Eric Barker author of “Barking Up The Wrong Tree.” In this video Barker reveals, based on two researchers at Harvard (Nash … Continue reading →

Posted in Performance Measure, the What | Tagged balance, Key Performance Indicator, PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, Performance Measure, performance measures | Leave a comment

Cost Performance Measures

Posted on Sat 05 Aug 2017 by Andrew Jacopino

Business, that’s easily defined – it’s other people’s money. Peter Drucker In addition to using the Basis of Payment as a method for shaping the cost behaviour of the seller it is also possible to use a “cost” performance measure … Continue reading →

Posted in Performance Measure, the How | Tagged Basis of Payment, Cost, PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, Performance Measure, TCO, Total Cost of Ownership | Leave a comment

Designing a Subjective Performance Measure (Part 2)

Posted on Sat 22 Jul 2017 by Andrew Jacopino

In the previous article (Designing Subjective Performance Measures (Part 1)) we defined the typical performance levels used in subjective performance measures. In this article we will look at how to set these performance levels by defining the scoring process. Defining … Continue reading →

Posted in Performance Measure, the How | Tagged PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, performance measures, subjective performance measures | 2 Comments

Designing a Subjective Performance Measure (Part 1)

Posted on Sat 08 Jul 2017 by Andrew Jacopino

Not everything that counts can be counted, and not everything that can be counted counts. Albert Einstein In an earlier series of articles we discussed how to set performance levels for Performance Based Contracts (PBCs) (see Setting the Performance Level Part … Continue reading →

Measuring Training Performance

Posted on Sat 24 Jun 2017 by Andrew Jacopino

“Job training empowers people to realize their dreams and improve their lives.” Sylvia Mathews Burwell I recently came across an article in Harvard Business Review titled “A Better Metric for the Value of a Worker Training Program”. The article focuses on … Continue reading →

Posted in Performance Measure, the How | Tagged PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, Performance Measure, Training | Leave a comment

Performance Measure Weighting

Posted on Sun 10 Jul 2016 by Andrew Jacopino

Up until now we have spoken about single performance measures. However, typically a Performance Based Contract (PBC) will use more than 1 performance measure. Therefore, the question is how do we amalgamate two or more performance measures into one overall … Continue reading →

Posted in Performance Measure, the How | Tagged OPS, overall performance score, PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, Performance Measure, weighted performance score, weighting, WPS | 6 Comments