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Category Archives: Definition
Supportability Performance Measures
“If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.” Edwards Deming In earlier articles I … Continue reading
Revisiting Performance Based Contracts vs. Outcome Based Contracts vs. Relational Contracts
When a man’s suit fits, when the construction is beautiful, when the sewing and fabrics are there… in the end, you’ll look the best in it. John Varvatos, American Designer In a previous article (see Performance Based Contracting vs Outcomes … Continue reading
Posted in Behaviours, Definition, Outcome, the How
Tagged Outcomes Based Contracting, PBC, Performance Based Contracting, Relational Contracting
1 Comment
Carrot and Stick (Part 2)
In part 1 of this article we spoke about the 2 types of approaches to incentives; Approach 1 being negative incentives (stick) and Approach 2 being positive incentives (carrot). We also introduced a behaviour called loss aversion which describes how … Continue reading
Performance Based Contract vs. Outcomes Based Contract vs. Relational Contract
My colleagues and I, probably like a number of you, have been to a number of presentations recently that have spoken about future of contracting being ‘outcomes’ based contracting. There are also a number of people talking about relational contracting. … Continue reading
PBC Penalty Shoot-Out!
In recent months I have been involved in a number of Performance Based Contracting (PBC) discussions between buyers and sellers. One consistent point of heated discussion is around the application of a reduction in seller payment as part of the … Continue reading
Objective vs Subjective Performance Measures
No sane person should believe that something is subjective merely because it cannot be settled beyond controversy . Hilary Putnam, American Philosopher In choosing ideal performance measures to be used in Performance Based Contracts (PBCs) there is much debate on … Continue reading
Is Your Contract Fun?
Katherine Milkman, an associate professor at Wharton, University of Pennsylvania, starts her behavioural economics class with the following video. . Having watched this you may be wondering what this has to do with PBC? Let me explain. If you agree … Continue reading
Defining a Performance Based Contract (PBC)
Over the past 12 months articles[1] have discussed the virtues of Performance Based Contracting (PBC), but may have led the reader to believe that PBCs are neither well understood nor used. This is not entirely true since forms of PBCs … Continue reading
Designing Successful Performance Based Contracts
Successful contracts deliver the desired outcomes of both the buyers and seller through a form of commercial construct. This is the classic “win-win” outcome that we all strive for. In Performance Based Contracting (PBC) our goal is the same; delivering … Continue reading
Posted in Definition, the How
Tagged Ian Ayres, PBC, PBL, Performance Based Contracting, Performance Management Framework
7 Comments
Measuring and Incentivising Sustainment in the Age of Asset Management
In the early 1990’s when various western defence organisations started outsourcing the sustainment of complex materiel[1] they focused heavily on measuring and incentivising the four related “ilities“; that is availability, reliability, maintainability and supportability. Through the “ilities” we make sure that … Continue reading