Tag Archives: subjective performance measures

Designing a Subjective Performance Measure (Part 2)

In the previous article (Designing Subjective Performance Measures (Part 1)) we defined the typical performance levels used in subjective performance measures. In this article we will look at how to set these performance levels by defining the scoring process. Defining … Continue reading

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Designing a Subjective Performance Measure (Part 1)

Not everything that counts can be counted, and not everything that can be counted counts. Albert Einstein In an earlier series of articles we discussed how to set performance levels for Performance Based Contracts (PBCs) (see Setting the Performance Level Part … Continue reading

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Availability in Performance Based Contracts – Part 2

In an earlier part (Availability Part 1) we described availability as one of the highest priorities of system or service performance in a Performance Based Contract (PBC). We defined is as: “Availability – providing users with material / services that are … Continue reading

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Performance Based Contract vs. Outcomes Based Contract vs. Relational Contract

My colleagues and I, probably like a number of you, have been to a number of presentations recently that have spoken about future of contracting being ‘outcomes’ based contracting. There are also a number of people talking about relational contracting. … Continue reading

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Objective vs Subjective Performance Measures

No sane person should believe that something is subjective merely because it cannot be settled beyond controversy . Hilary Putnam, American Philosopher In choosing ideal performance measures to be used in Performance Based Contracts (PBCs) there is much debate on … Continue reading

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