Author Archives: Andrew Jacopino

International Association of Contract and Commercial Management (IACCM) “Ask the Expert” Presentation

Posted on Fri 11 May 2018 by Andrew Jacopino

For those of you who were unable to make it to my “Ask the Expert” webinar presentation on Performance Based Contracting on Wednesday 9thMay 2018 kindly hosted by the International Association of Contract and Commercial Management (IACCM), you can see … Continue reading →

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International Association of Contract and Commercial Management (IACCM) “Ask the Expert” Presentation

Posted on Mon 07 May 2018 by Andrew Jacopino

I will be delivering a webinar presentation on Performance Based Contracting (PBC) as part of the International Association of Contract and Commercial Management (IACCM) “Ask the Expert” series this Wednesday 9th May 2018 from 1200 – 1300 Australian Eastern Standard … Continue reading →

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Case Study – Performance Based Contracting Offer Definition and Improvement Activity (PBC ODIA)

Posted on Sat 21 Apr 2018 by Andrew Jacopino

One technique becoming more common during tendering for high value and / or high complexity Defence equipment acquisition and sustainment is a multi-stage tendering process.  The later stage of this process takes one or more tenderer (potentially down selected from a … Continue reading →

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Supply Support Performance Measures – Part 1

Posted on Sat 14 Apr 2018 by Andrew Jacopino

“When we talk about ‘smart transportation,’ it is more than moving cargo from A to B. Digitization within transport and logistics means seamless service to our customers, visibility in the supply chain, and driving a more efficient business.” Soren Skou … Continue reading →

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Supportability Performance Measures

Posted on Sat 31 Mar 2018 by Andrew Jacopino

“If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. The sure way to increase productivity is to better administrate man and machine.” Edwards Deming In earlier articles I … Continue reading →

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Revisiting Performance Based Contracts vs. Outcome Based Contracts vs. Relational Contracts

Posted on Sun 11 Mar 2018 by Andrew Jacopino

When a man’s suit fits, when the construction is beautiful, when the sewing and fabrics are there… in the end, you’ll look the best in it. John Varvatos, American Designer In a previous article (see Performance Based Contracting vs Outcomes … Continue reading →

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Choosing a Good KPI? (Part 1)

Posted on Sat 24 Feb 2018 by Andrew Jacopino

Not everything that can be counted counts, and not everything that counts can be counted. Albert Einstein One question we often get is what is a good performance measure? While you could simply Google “performance measure” (or more typically “KPI”) … Continue reading →

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Case Study – Setting Performance Levels

Posted on Sat 10 Feb 2018 by Andrew Jacopino

Early in my career at the start of Performance Based Contracting (PBC) as a Reliability Engineer I was asked to check a services contract that was delivering availability for a particular piece of equipment. The buyer was concerned that the … Continue reading →

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Starting a Performance Based Contract (PBC) – Part 2

Posted on Sat 27 Jan 2018 by Andrew Jacopino

In the previous article (see Starting a PBC – Part 1) I looked at the need and benefits of using a transition period when starting a Performance Based Contract (PBC). In this article I will look at key considerations to … Continue reading →

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Starting a Performance Based Contract (PBC) – Part 1

Posted on Sat 13 Jan 2018 by Andrew Jacopino

One routine question when starting a Performance Based Contract (PBC) is whether to implement all aspects of a PBC on day 1 of the contract. Some people, especially buyers, advocate starting all aspects of the PBC immediately, especially the consequences … Continue reading →

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