Author Archives: Andrew Jacopino

Performance Based Contracting (PBC) Book

With the imminent start of 2018 many of us are thinking about our New Years resolutions, including me. One of my resolutions is to have finished a Performance Based Contracting (PBC) book by 1st July 2018. Having already worked for … Continue reading

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Happy 2017 Holidays to all the Performance Based Contracting (PBC) Blog Readers

At this joyous time of year, we are grateful for the time we can spend with our own friends and family, and we wish you all abundance, happiness, and peace in a New Year filled with hope. Happy holidays!

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Reliability in Performance Based Contracts (PBCs) – Part 2

In the previous article (see Reliability in PBCs – Part 1) we defined how reliability of a system or service could be used in a Performance Based Contract (PBC) including defining whether we were measuring success or failure, and whether … Continue reading

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Reliability in Performance Based Contracts (PBCs) – Part 1

“I can predict things. I can improve the uptime and the reliability. I can intervene and cause a better outcome before there’s a problem. ” Michael Dell In previous articles I described how to consider availability in Performance Based Contracts … Continue reading

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Treatment of Safety in a Performance Based Contract

One topic that has constantly come up over the years is how to treat safety in a Performance Based Contract (PBC). In a previous article (see Designing Successful Performance Based Contracts) we described a PBC as having two main parts; … Continue reading

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Performance Based Contracting (PBC) Incentive Regime (Part 2)

In the previous article (see PBC Incentive Regime (Part 1)) I described the various benefits to both buyer and seller of having an incentive regime in a Performance Based Contract (PBC). In this article, let’s look at how to successfully … Continue reading

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Performance Based Contracting (PBC) Incentive Regime (Part 1)

“Incentive – a thing that motivates or encourages someone to do something.” Oxford Dictionary There is a lot of debate on the use of incentives in Performance Based Contracts (PBC). Some argue, especially buyers from public sector organisations (e.g. state … Continue reading

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Achieving Balance

“Everything should be made as simple as possible, but not simpler.” Albert Einstein I recently saw a video by Eric Barker author of “Barking Up The Wrong Tree.” In this video Barker reveals, based on two researchers at Harvard (Nash … Continue reading

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Cost Performance Measures

Business, that’s easily defined – it’s other people’s money. Peter Drucker In addition to using the Basis of Payment as a method for shaping the cost behaviour of the seller it is also possible to use a “cost” performance measure … Continue reading

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Designing a Subjective Performance Measure (Part 2)

In the previous article (Designing Subjective Performance Measures (Part 1)) we defined the typical performance levels used in subjective performance measures. In this article we will look at how to set these performance levels by defining the scoring process. Defining … Continue reading

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