Tag Archives: Performance Management Framework

When is KPI not a KPI?

Posted on Wed 25 Mar 2015 by Andrew Jacopino

A Key Performance indicator is a quantifiable measure used to evaluate the success of an organization, employee, etc. in meeting objectives for performance.” Oxford Dictionary In the previous post I compared objective and subjective performance measures. However, we didn’t discuss … Continue reading →

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Is Your Contract Fun?

Posted on Sat 21 Feb 2015 by Andrew Jacopino

Katherine Milkman, an associate professor at Wharton, University of Pennsylvania, starts her behavioural economics class with the following video. . Having watched this you may be wondering what this has to do with PBC? Let me explain. If you agree … Continue reading →

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Defining a Performance Based Contract (PBC)

Posted on Mon 09 Feb 2015 by Andrew Jacopino

Over the past 12 months articles[1] have discussed the virtues of Performance Based Contracting (PBC), but may have led the reader to believe that PBCs are neither well understood nor used. This is not entirely true since forms of PBCs … Continue reading →

Posted in Definition, the What, Uncategorized | Tagged , , , , , | 5 Comments

Designing Successful Performance Based Contracts

Posted on Sun 25 Jan 2015 by Andrew Jacopino

Successful contracts deliver the desired outcomes of both the buyers and seller through a form of commercial construct. This is the classic “win-win” outcome that we all strive for. In Performance Based Contracting (PBC) our goal is the same; delivering … Continue reading →

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The Cost of Measuring Performance

Posted on Wed 07 Jan 2015 by Andrew Jacopino

Peter Drucker famously said, “What gets measured gets managed.” TIn this light, many practitioners in the field of Performance Based Contracting (PBC) attempt to apply large numbers of performance measures in trying to cover the entirety of the contract scope … Continue reading →

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Understanding Behavioural Economics

Posted on Wed 07 Jan 2015 by Andrew Jacopino

Previously, I mentioned using Behavioural Economics as one technique to make sure that the Performance Management Framework (PMF) drives the desired behaviours. For those of you who want more information on this fascinating topic, can I suggest a free online … Continue reading →

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