Tag Archives: Performance Measure

Performance Measure Weighting

Posted on Sun 10 Jul 2016 by Andrew Jacopino

Up until now we have spoken about single performance measures. However, typically a Performance Based Contract (PBC) will use more than 1 performance measure. Therefore, the question is how do we amalgamate two or more performance measures into one overall … Continue reading →

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Availability in Performance Based Contracts- Part 1

Posted on Sun 05 Jun 2016 by Andrew Jacopino

“Lost time is never found again.” Benjamin Franklin In Performance Based Contracting (PBC) considering availability of a system or service is one of the highest requirements and priorities for both buyer and seller. But what is availability and how do … Continue reading →

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The Role of a Performance Measure

Posted on Sat 02 Apr 2016 by Andrew Jacopino

“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it. … Continue reading →

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Performance Based Contract vs. Outcomes Based Contract vs. Relational Contract

Posted on Sun 06 Dec 2015 by Andrew Jacopino

My colleagues and I, probably like a number of you, have been to a number of presentations recently that have spoken about future of contracting being ‘outcomes’ based contracting. There are also a number of people talking about relational contracting. … Continue reading →

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When is KPI not a KPI?

Posted on Wed 25 Mar 2015 by Andrew Jacopino

A Key Performance indicator is a quantifiable measure used to evaluate the success of an organization, employee, etc. in meeting objectives for performance.” Oxford Dictionary In the previous post I compared objective and subjective performance measures. However, we didn’t discuss … Continue reading →

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Objective vs Subjective Performance Measures

Posted on Wed 18 Mar 2015 by Andrew Jacopino

No sane person should believe that something is subjective merely because it cannot be settled beyond controversy . Hilary Putnam, American Philosopher In choosing ideal performance measures to be used in Performance Based Contracts (PBCs) there is much debate on … Continue reading →

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Measuring and Incentivising Sustainment in the Age of Asset Management

Posted on Mon 12 Jan 2015 by Andrew Jacopino

In the early 1990’s when various western defence organisations started outsourcing the sustainment of complex materiel[1] they focused heavily on measuring and incentivising the four related “ilities“; that is availability, reliability, maintainability and supportability. Through the “ilities” we make sure that … Continue reading →

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The Cost of Measuring Performance

Posted on Wed 07 Jan 2015 by Andrew Jacopino

Peter Drucker famously said, “What gets measured gets managed.” TIn this light, many practitioners in the field of Performance Based Contracting (PBC) attempt to apply large numbers of performance measures in trying to cover the entirety of the contract scope … Continue reading →

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