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Tag Archives: performance indicators
Availability in Performance Based Contracts – Part 2
In an earlier part (Availability Part 1) we described availability as one of the highest priorities of system or service performance in a Performance Based Contract (PBC). We defined is as: “Availability – providing users with material / services that are … Continue reading
Availability in Performance Based Contracts- Part 1
“Lost time is never found again.” Benjamin Franklin In Performance Based Contracting (PBC) considering availability of a system or service is one of the highest requirements and priorities for both buyer and seller. But what is availability and how do … Continue reading
Performance Based Contract vs. Outcomes Based Contract vs. Relational Contract
My colleagues and I, probably like a number of you, have been to a number of presentations recently that have spoken about future of contracting being ‘outcomes’ based contracting. There are also a number of people talking about relational contracting. … Continue reading
When is KPI not a KPI?
A Key Performance indicator is a quantifiable measure used to evaluate the success of an organization, employee, etc. in meeting objectives for performance.” Oxford Dictionary In the previous post I compared objective and subjective performance measures. However, we didn’t discuss … Continue reading
Posted in Performance Measure, the How
Tagged Key Performance Indicator, KPI, PBC, PBL, Performance Based Contracting, Performance Based Logistics, performance indicators, performance management, Performance Management Framework, Performance Measure, performance measure hierarchy, performance measures, SHI, SPM, Strategic Performance Measure, System Health Indicator
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The Cost of Measuring Performance
Peter Drucker famously said, “What gets measured gets managed.” TIn this light, many practitioners in the field of Performance Based Contracting (PBC) attempt to apply large numbers of performance measures in trying to cover the entirety of the contract scope … Continue reading
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